The Challenge
How We Solve It
Revenue leakage is pervasive — CDR-to-bill discrepancies, misconfigured plans, and unrated usage events drain 3–7% of operator revenue annually
CDR and billing records are inconsistent — mismatched timestamps, missing fields, and duplicate records make reconciliation a manual nightmare
Plan and tariff configuration errors go undetected — incorrect discount rules, roaming charging, and promotion logic silently erode margins for months
Abnormal high-usage users with low charges — fraud, misconfiguration, or system bugs create significant revenue gaps that traditional audits miss
Network quality directly impacts customer experience and churn — but NOC, marketing, and customer care teams operate on completely siloed data
Business opportunities are buried in network data — usage patterns, location trends, and device analytics could drive revenue but remain invisible
Operations, customer care, and marketing data are fragmented — each department analyzes different datasets with no cross-functional intelligence
Manual reporting and ad-hoc SQL queries cannot scale — operators need automated, real-time dashboards with AI-powered anomaly detection
Regulatory and SLA compliance reporting is reactive — without proactive monitoring, violations are discovered after penalties are already incurred
Products in This Solution
Each product is purpose-built for telecom operators, with carrier-grade reliability and open integration.
Key Results
01
Real-time revenue visibility and control across all services
02
99.999% charging accuracy with sub-second rating
03
Fraud prevention saving millions in annual revenue leakage
04
Converged 4G/5G charging on a single unified platform
05
Automated partner settlement reducing reconciliation time by 80%
06
Real-time policy control preventing bill shocks and revenue loss
07
30% reduction in revenue leakage within the first quarter
08
Full audit trail supporting regulatory compliance and revenue reporting
Full-Stack Technology for Your Telecom Business
ZBensoft integrates charging, core network, and AI capabilities to help operators run efficiently and grow sustainably.
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