Voice Solution

Turn Every Business into a Connected Enterprise

One cloud-native IMS platform for operators to deliver hosted PBX, enterprise voice, unified communications, conferencing, and contact center — all multi-tenant, all API-driven, all carrier-grade.

37/100
System Health Score

Without a unified cloud PBX platform, enterprise voice systems operate at critical inefficiency.

CRITICAL

Legacy on-premise PBX systems are aging — expensive to maintain, impossible to scale, and lacking modern features

HIGH

Enterprise branch voice systems are fragmented — each location runs its own isolated phone system

MEDIUM

Operators lack differentiated enterprise voice and UC value-added services to compete with OTT players

HIGH

Enterprises demand unified communications — IVR, conferencing, recording, voicemail — but get piecemeal solutions

CRITICAL

No true multi-tenant enterprise voice platform — operators cannot efficiently serve thousands of business customers from one system

MEDIUM

Integration between voice, CRM, and business applications is missing — voice becomes a siloed utility

HIGH

Migration from legacy TDM/PSTN to all-IP IMS-based voice is complex and risky without the right partner

4-Stage Flow: Core → Service → Apps → Endpoints

4-Stage Flow: Core → Service → Apps → Endpoints
01
🏗️

Core Network

SoftswitchSIP ServerIMS Core
02

Service Enablement

vPBXTASSBC
03
🧩

Applications

IVRVoicemailConference ServerRecording
04
📱

Endpoints & Portal

Enterprise PortalSoft Client
💬

Help operators deliver cloud PBX, enterprise voice, unified communications, and value-added voice services to enterprise customers — one multi-tenant IMS platform powering thousands of business tenants.

16 Capabilities. One Cloud Voice Platform.

Everything operators need to build a profitable enterprise voice business — organized into four capability domains, delivered as one IMS-powered platform.

01📡

Voice Core

IMS Core Registration & RoutingSIP Trunking & InterconnectVoLTE / VoNR Voice SupportNumber Management & Porting
02🔧

PBX Features

Hunt Groups & Call QueuesCall Forwarding & TransferAuto Attendant & IVR MenusExtension & Device Management
03🎛️

UC Applications

Interactive Voice Response (IVR)Voicemail & Visual VoicemailAudio & Video ConferencingCall Recording & Compliance
04📊

Management & Portal

Multi-Tenant AdministrationEnterprise Self-Service PortalSoft Client (Mobile & Desktop)Usage Analytics & CDR Reporting

8 Reasons Operators Choose ZBensoft for Enterprise Voice

🔗

True multi-tenant architecture — one platform powers thousands of business customers with full data and configuration isolation

Carrier-grade IMS core built in — not a third-party patchwork, but a natively integrated IMS + application server stack

🔄

Complete UC suite out of the box — PBX, IVR, voicemail, conferencing, recording, and soft client in one deployment

🎯

API-first design — integrate voice into enterprise CRM, ERP, and workflow tools via RESTful APIs and WebRTC SDKs

☁️

Flexible deployment — public cloud, private cloud, or on-premise, scaling from 1,000 to 10 million extensions

📊

Smooth TDM to IMS migration — protect existing voice investments while transitioning to all-IP architecture

🛡️

White-label ready — operators own the brand, the customer, and the revenue; ZBensoft powers the technology

🌍

24/7 global support with localized customization — language prompts, regulatory compliance, and market-specific features

Who Needs a Cloud Voice Platform

📶Mobile operators launching hosted PBX and UC services for enterprise customers
🏢Fixed-line operators modernizing legacy voice to cloud-based IMS solutions
💼Enterprise communication service providers seeking multi-tenant voice platforms
🏛️Government and enterprise customers requiring secure, managed voice services
☁️Cloud communication service providers building voice API businesses
📡System integrators delivering managed voice solutions to enterprise clients
🏗️Operators migrating from legacy TDM/PSTN switches to all-IP IMS voice

Frequently Asked Questions

How does ZBensoft's multi-tenant architecture work?

Our platform uses a true multi-tenant architecture — each business customer gets a logically isolated tenant with its own numbering plan, dial plan, auto attendant, users, and policies. Tenants share the same IMS core and application server infrastructure but with complete data and configuration separation. Operators manage all tenants from a single admin portal.

Can enterprises keep their existing phone numbers?

Yes. The platform supports full number porting and management — including DIDs, toll-free numbers, and international numbers. We provide automated number provisioning, LNP (Local Number Portability) workflows, and integration with major number providers and exchanges.

What endpoints and devices are supported?

The platform supports the full range — IP desk phones (Poly, Yealink, Cisco), SIP softphones, our own white-label soft client (iOS, Android, Windows, Mac, WebRTC), analog phones via ATAs, and SIP trunking to existing on-premise PBXs. We also provide WebRTC SDKs for embedding voice directly into enterprise web and mobile applications.

Full-Stack Technology for Your Telecom Business

ZBensoft integrates charging, core network, and AI capabilities to help operators run efficiently and grow sustainably.

Request a Demo